The terms and condition of service (hereinafter called out to as “Terms & Conditions”) between Almeerajtour.com (Owned and managed by BALYEMEZ TURIZM GAYRIMENKUL DAN. IC VE DIS TIC LTD STI, hereinafter called out to as “Almeerajtour.com”) and its Users describes the terms of propound for taking the services, purchase of services (hereinafter called out to as “Services”) provided by the third party amenity provider (hereinafter called out to as “Vendor”)
PLEASE ADHERE TO THE TERMS & CONDITIONS MINDFULLY BEFORE BUYING ANY PRODUCT OR PROPOUNDING ANY SERVICES. ANY SERVICE PROPUNDD BY ANY USER FROM HERE SIGNIFIES THE USER’S ADHERENCE OF THE TERMS AND CONDITIONS AND THE USER SHALL BE LEGALLY BOUND BY SAME.
IN ADDITION, USER SHALL ALSSO BE BOUND BY THE SUBSEQUENT TERMS OF OFFER FOR SERVICE ISSUED BY THE VENDOR. IN CASE OF ANY CONFLICT BETWEEN THE VENDOR AND THE SUBSEQUENTIAL TERMS OF OFFER, THE PROVISIONS OF ADDITIONAL TERMS OF OFFER SHALL PREVAIL.
IF THE USER DISAGREES WITH THE TERMS AND CONDITIONS AS WELL AS THE ADDITIONAL TERMS OF PROPOUNDING, THEN THAY MAY DISCONTINUE OR STOP USING THE MARKETPLACE.
1. OUR AGREEMENT WITH YOU
TRAVEL PRODUCTS AND SERVICE SUPPLIERS
Almeerajtour.com sells a range of travel products and services from varied suppliers and vendors who have their own agreement, terms & conditions which are pertinent to their own particular arrangements in addition to our general terms and conditions. It is important that you understand their terms and conditions before making any purchase.
Almeerajtour.com is a travel intermediary or a “Booking Agent” for selling travel products and services like airlines, hotel accommodations, transportation, which are not owned by Almeerajtour.com. We are not a marketeer of such products or services. The User will be contracting into an unrelated contract with such suppliers in tie-up to the products sold/brought.
All airlines tickets are subject to supplementary price increases which can be charged from the User at a date later from the date of purchase. This post-purchase price increase shall be done only in case of applied additional cost by suppliers or government.
DEPOSITS AND PAYMENTS
Any deposit from the User is non-refundable to the extent they are liable for the charges and fees levied on them. Payment or deposit of money and the subsequent booking may be confirmed only after the full transaction has taken pace and all the liabilities have been discharged.
The price and service can only be guaranteed once the full payment towards it is received and the travel documents have been issued, subject to the terms and conditions of the Supplier.
Airlines Bookings Deposits and Payments: Airlines are instant bookings and require full payment via a credit card or any other mode for completion of deposit and receipt of the confirmed ticket. However, the User shall notice charges levied in addition to the ticket prices which are a part of the service provided and cover costs of bank fees, card merchant fees, payment processing costs, administration costs, maintenance etc.
Other Bookings: Any booking made of Almeerajtour.com is matter to confirmation receipt which shall be discharged only on complete deposit of payments and confirmation from the supplier.
Payment Processing Terms: By giving in bank details and credit card information, the User authorizes Almeerajtour.com to discharge the bill from a debit in their credit card, in strict obedience with the terms & conditions of the Bank and the Credit Card Service.
CANCELLATIONS OF TICKETS OR CHANGES
All cancellation and changes on bookings of hotels or tickets are participants to the agreement between the Vendor and the User and shall be guided by way of policy which applies to them.
- Vendor Cancels the booking via Almeerajtour.com:
1.1 A refund will be initiated by Almeerajtour.com towards the User on the full amount of booking within a reasonable time.
1.2 A list of services will be made available to the User for their interest in making any other booking in place of the one cancelled.
1.3 When the User chooses any of the alternatives offered to him as a list for contemplating the refund payment, and the booking is confirmed by the Vendor, then the User decides to pay Almeerajtour.com any differential amount which shall arise as an obligation to the User.
- User cancels the booking via Almeerajtour.com:
2.1 If the booking or travel product is non-refundable then the user shall not be in receipt of any refund.
2.2 Once the booking has been confirmed and the receipt has been issued, any cancellation further will require an application of charges towards the cancellation.
Refund is initiated only when the User has cancelled the booking with a reasonable time and is entitled to some amount after the cancellation fees have been levied. And the User can claim their refunds:
- Within 90 consecutive days of the travel or ticket or booking date of the booking being cancelled.
- The refund must be initiated and processed only within 2 weeks time of the cancellation of the booking. This amount shall be credited to the account or card from which the payment was initiated.
- If the User is not available for contact after the booking has been made and due to this inability the booking gets automatically cancelled, then the User shall not be entitled to any refunds whatsoever.
Promotion codes are designed to promote the new offers and discounts that are made available by the Service Vendors and are to be used in strict conformity to their terms & conditions.
- The promotion codes generated by Almeerajtour.com can be availed on the website only up to the date and time mentioned on these discount coupon or promotional codes.
- In lieu of any dispute in regards to promotion codes or discounts, Almeerajtour.com reserves the right to cancel the coupons.
2. USERS RESPONSIBILITY AND LIABILITY
2.1 Using the website or making a booking through the website binds the User with the terms and conditions of the agreement and the User is solely responsible for their action. Almeerajtour.com as a service provider is a communication platform not liable for the User’s actions.
2.2 User agrees that the User has passed the legal age of making bookings and therefore is binding on the contract. 2.3 The User also accepts that he is not barred from using or receiving the services provided by Almeerajtour.com and all the laws applicable to the Kingdom of Saudi Arabia are applicable to them.
2.4 User confirms that all the payments adhering to the bookings made by them shall be recovered from them solely. And that any insufficiency in the payment shall not be in any case borne by Almeerajtour.com.
2.5 The notices which consist of Vendor certifying their Verification or title them as “Verified” only describes a rational verification on the part of the Vendor. Any description as such shall not be deemed as endorsement or certification. Almeerajtour.com therefore recommends exercise of good assiduity and care while dealing with these Vendors.
2.6 User’s complaint is directly headed to the Vendors and Almeerajtour.com makes it possible for the Vendor to acknowledge and make good the loss suffered by the User because of Vendor negligence. However, Users shall not make undue use of this service as they are strictly case specific.
2.7 If a Vendor falls due of incompletion of their service towards the User, the User is hereby made understood that Almeerajtour.com shall not be in any way liable for the failure on the Vendor’s part to make good the loss suffered by the User.
2.8 The User therefore accepts, expresses and confirms that he has studied, understood, and confirms to the policy framed by Almeerajtour.com. The User also assures their acceptance of these terms and conditions and the policies for using Almeerajtour.com services.
2.9 When the User registers on Almeerajtour.com, The User is confirmed of these policies and while making any booking is well aware, understands and accepts the terms and conditions of the Almeerajtour.com services.
2.10 Almeerajtour.com may give its User with contents such like sound, photo, videos or graphics as a part of their sponsor bulletins or information. These materials may have copyrights and should not be used by the User for personal purposes. Or if they may choose to do so, then it is strictly advised to acquire the copyright or permissions. Zeeyrah.com does not take responsibility of any loss incurred due to undue usage of these files for personal purposes by the User.
2.11 The User has the right to register complaint on undue services or un-satisfaction or any dispute in their booking while in their holiday or during the course of their travel. A delay in doing so would not entitle the User with any remedial or help from Vendors.
2.12 The User is entitled with the responsibility of making sure that all the details in the travel tickets or booking receipts are up to the mark and there is no correction or discrepancies to be solved. If any discrepancy arises right after the booking, the User can make the needed changes and Vendors shall be entitle to serve the User so.
2.13 Travel insurance is a vital part in making your bookings and Almeerajtour.com provides for it through its bookings from Vendors. But these are subject to selection by the User and they can be selected and deleted by the User based upon the kind of booking they want to make.
2.14 User agrees that the use of Almeerajtour.com will be made on their part only to avail legitimate services and reservations and shall not be making any speculative transaction which is against the complying laws.
2.15 User agrees to indemnify Almeerajtour.com and affiliates or any of their Vendors against claims, cause of action or demands brought to the User by third parties as a result of breach of agreement by any violation of any law or adhering of the website.
ALMERAJTOUR.COM DOES NOT TAKE RESPONSIBILTY ON THE ACCURACY OF ERRORS, INCLUDING PRICE VARIATIONS, GUARANTEE FEATURES, ETC. IN SUCH SITUATIONS ALMEERAJTOUR.COM SHALL MAKE THE NECESSARY CORRECTIONS TO THE PRICE AND GUARANTEE AND NOTIFY THE USER WITH THE UPDATED INFORMATION FOR THEM TO CHOOSE OF THE PRICE THEY HAVE BOOKED THEIR TRAVEL WITH. AND NO PENALTY SHALL BE CHARGED FROM THE USER FOR THE SAME.
ANY RATINGS MADE ON THE SITE WITH REGARDS TO THE VENDORS ARE NOT CERTIFICATIONS AND SHOULD BE INTERPRETED AS GENERAL GUIDELINES. HENCE, ALMEERAJTOUR.COM DOES NOT TAKE GUARANTEE OF RATINGS.
ALMEERAJTOUR.COM ACTS AS A SOLO INDEPENDENT BRAND WITH NO CONNECTIONS WHATSOEVER WITH ANY OF THE PARTIES I.E. THE USER OR THE SUPPLIER. IT IS COMMUNICATIVE PLATFORM TO BRING TOGETHER AND CONNECT THE PARTIES WITH INTENTION TO PROVIDE BOOKING SERVICES.
ALMEERAJTOUR.COM DISCLAIMS ANY LIABILITY WITH REGARDS TO ANY DEFICIENCY OF SERVICE AVAILED BY THE USER FROM THE VENDOR.
THESE TERMS AND CONDITIONS OF ALMEERAJTOUR.COM SHALL BE GOVERNED IN ACCORDANCE WITH THE LAWS OF TURKEY.
TERMS AND CONDITIONS THAT ARE STATED HERE SHOULD BE THOROUGHLY UNDERSTOOD AND ACCEPTED BY EVERY USER OF ALMEERAJTOUR.COM